We provide Lean-Pro VAs, individually trained, results-focused professionals who help you delegate smarter, implement systems, and grow sustainably.
Whether you're a solopreneur or part of a lean team, we match you with the right person, someone dependable, strategic, and aligned with your goals.
We empower scaling BPOs through Recruitment Process Outsourcing (RPO), staffing, and talent acquisition. Backed by proven hiring systems and strong talent pipelines in Cebu, we help you hire right, reduce time-to-fill, and build high-performing teams that drive long-term success.
No matter where you are in your business journey, we’re here to help you Level Up, with strategy, support, and world-class Filipino talent.
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10–20 hours a week back to YOU
Focus on growth, not busywork. Our skilled professionals handle your to-do list so you can move faster, smarter.
30% faster lead response times
Opportunities shouldn’t wait. Our Lean-Pro VAs help you stay responsive and win more deals.
2x more consistent client follow-up (in just 30 days)
Boost client retention and referrals with proactive, reliable communication systems.
Fewer errors, more confidence
Get streamlined operations with clear SOPs and automated workflows tailored to your business.
100% stress-free onboarding
Meet your VA, and we’ll take care of the rest, from setup to systems integration and training.
Peace of mind with expert-matched support
We don’t just assign anyone, we match you with the right person who aligns with your values, understands your industry, and fits seamlessly into your workflow.
Let’s dive into a strategic conversation to understand your current operations, workforce challenges, and growth goals, whether you need VAs, BPO support, or end-to-end recruitment.
Based on your unique needs, we match you with the right solution, be it a highly skilled Virtual Assistant, a dedicated offshore team, or an RPO framework that optimizes your hiring process.
Our onboarding process ensures a smooth transition and alignment with your workflows. We focus on productivity from day one, whether integrating a VA into your team or launching a full BPO function.
We don’t stop at placement. Expect continuous performance monitoring, dedicated client success support, and agile adjustments to meet your evolving business needs.
I’ve been a client of Level up university for a year now and I love Pedro and the Virtual Assistant they found for me. My assistant has a perfect background for the work I do. He handles all my website page updates and workshop information, my emails through my CRM as well as support emails, and numerous other tasks.
He is a very positive person, and easy to work with. I always feel well supported by Pedro and the Level Up team. Thanks for keeping my business run smoothly.
Lisa Barnett
Founder of Akashic Knowing School
I love Dr. Pedro Fernan’s approach to running LevelUp, his virtual support organization. He finds the best matches based on needs, background and personality. He keeps his own teams and talents on a constant learning journey. He provides a back door to catch issues before they become problems.
He is always ready to consult on better ways of working with my virtual assistants. I’ve worked with multiple people already and love the experience.
Mike Wittenstein
CEO of Story Miners
We've had the pleasure of working with Pedro and his team, and we couldn't be happier with the results he's delivered. His expertise in overall business management has been invaluable in optimizing our operations and achieving our goals.
Most importantly, Level Up is a true partner. They has taken the time to understand our business and objectives, and works closely with our team to ensure that our strategies align with our overall vision.
Stephen Campbell
CEO of Credit Ready
I highly recommend level up as a project manager at RecordSetter. He has consistently shown exceptional adaptability, organizational skills, and innovative problem-solving across our complex projects. For outstanding project management expertise, I strongly encourage reaching out to Level Up, who will undoubtedly make a significant impact in any organization.
Corey Henderson
CEO of Record Setter
With just the right mix of enthusiasm and practicality, level up has quickly made himself an integral part of my team. level up is reliable and consistent.
He is an effective collaborator who can also manage complex tasks under his own supervision. I have confidence that our work together will lead to excellent results.
Matthew Hirsch
CEO of TerraCurrent
It has been an absolute pleasure working with Level Up. As the Founder and CEO of Business Development as a Service (www.BDaaS.Life), I rely heavily on having a talented Virtual Assistant to help me serve my clients and grow my business.The VAs I've contracted through Level Up have been top-notch - diligent, detail-oriented, and skilled across a range of digital and administrative tasks.
Bill Price
CEO of Business Development as a Service
Filipino Virtual Assistant!
Hey there! I’m Dr. Pedro Fernan III, founder of Level Up Talent Solutions (formerly Level Up BPO and VA Services).
Even with years of experience in operations and leadership, building and scaling my own business was a different kind of challenge. It wasn’t until I discovered the right support systems, especially through skilled Virtual Assistants, that everything changed.
From managing our social media and automation workflows to handling admin, operations, customer service, and project management, my VA team helped me take back my time and refocus on what matters most, spending time with my family, playing golf, and watching my baby grow.
With streamlined systems and the right people in place, our online presence grew, referrals increased, and the business began running smoothly with minimal oversight.
Now, through Level Up Talent Solutions, I'm proud to help business owners and teams worldwide achieve the same freedom and growth.
Whether you need:
- a Tech VA to handle your backend systems
- an Administrative VA to manage the day-to-day
- a Business Manager VA to oversee your operations
- or a full-scale BPO or RPO solution to scale your workforce efficiently...
Our team is here to deliver tailored, performance-driven support that helps you grow with confidence.
Let’s build the support system your business deserves.
VA Services
A virtual assistant can do the day-to-day crucial work of your business, run the backend of your business, and/or manage ops.
Business Process Outsourcing
Our customizable BPO solutions provide skilled professionals—customer support reps, technical specialists, sales agents, appointment setters, bilingual experts, and IT roles—to streamline operations, enhance customer satisfaction, and drive growth. Whether it's managing client interactions or maintaining your tech infrastructure, we tailor services to meet your unique business needs.
Recruitment Process Outsourcing
We offer end-to-end recruitment solutions, managing sourcing, screening, and onboarding to help you find the best talent quickly and efficiently.
Lead Generation Services
Our targeted lead generation strategies deliver high-quality prospects, ensuring a steady pipeline to grow your sales and revenue.
Digital Marketing Services
We craft and execute result-driven digital marketing campaigns, social media management, and email marketing, to boost your online presence.
Website Development and Design
We design and develop custom websites that are visually appealing, user-friendly, and optimized for performance to meet your business goals.
Level Up BPO and VA Services specialize in matchmaking the client with the perfect VA or team. It’s based on the specific needs of the client and the profile in factors such as the niche, personality, and preferences, among other things.
Vision: We exist to create opportunities for the future for both our Clients and Virtual Assistants. Level Up BPO and VA Services offer workforce and teams in the Philippines to business owners and professionals globally that offer effective and proven systems that enable maximum productivity, leadership, and skills to solve bottleneck problems.
Mission: Level Up BPO and VA Services is a high-performance and results-based company where we help business owners grow fast and save time by connecting them with top-notch Virtual Assistants.
RESULTS - We deliver on our promises and provide a WOW experience for all our partners.
We establish clear expectations and consistently hold each other accountable
We review & take action on our metrics DAILY
We pursue all opportunities to completion – we communicate and close all loops
We operate daily from a place of integrity – always fulfilling our commitments
PARTNERSHIP - We build collaborative, trusting relationships with all partners while appreciating and honoring our differences.
We demonstrate exceptional care in all interactions.
We are committed to engaged participation, vs. completing transactions
We seek to give first – operating from a place of “our” success vs. “my” success
OWNERSHIP - We own our responsibilities & results with a no excuses mindset.
We do the work required to be successfulWe operate from a place of commitment vs. compliance
We are responsible for our own preparation – we are always fully prepared
We proactively seek out support where needed
OPTIMISM - We seek to find a positive opportunity in every situation – rising above the challenges.
We respond with willingness and an open mind
We focus on the opportunity presented in every challenge
We are fast, fun, and friendly
FLEXIBILITY - We are nimble – we move & adapt quickly to meet the needs & expectations of those we serve.
We consistently expect and embrace the unexpected
We recognize when we need to adapt to achieve the expected outcome
We get curious, ask clarifying questions, and work together to find solutions to challenges
SIMPLICITY - We make things easy to understand - removing the unnecessary.
We eliminate confusion, redundancy or waste
We streamline processes to make the experience repeatable (duplicatable)
We reduce complexity
There is no required term of contract. Clients can end the engagement at any time. Level Up is confident in providing the utmost quality of service that surely will want clients to stay and continue working with us.
No. While there is no contract fee, we would request for an upfront deposit of 50% based on your expected monthly invoice in which we can use in case there is a) delayed payment b) non-payment and/or c) end of contract agreement. Extra funds will be refunded back to the client.
Our Virtual Assistants are trained to support various critical functions for your business:
Admin VA: Expert in handling daily tasks crucial to business operations, such as scheduling, data entry, and email management.
Tech VA: Skilled in connecting, automating, and managing the backend systems of your business.
Business Manager VA: Equipped to manage and lead day-to-day projects, operations, and teams, combining high-level administrative and technical expertise.
Our BPO and RPO solutions provide support for a wide range of roles to optimize your business:
Customer Support Representatives: Delivering excellent client service by managing inquiries, resolving issues, and ensuring customer satisfaction.
Technical Support Specialists: Offering expert assistance to troubleshoot technical issues, maintain systems, and ensure your business operates smoothly.
Sales Agents: Driving revenue through lead generation, cold calling, and closing deals to help you achieve your sales targets.
Appointment Setters: Scheduling meetings, managing follow-ups, and keeping your calendar optimized for seamless client interactions.
Spanish Bilingual Professionals: Providing multilingual support for businesses catering to diverse markets, ensuring clear communication and enhanced client relationships.
IT-Related Roles: Supplying skilled professionals, such as programmers, system administrators, and IT consultants, to manage and enhance your technology infrastructure.
These roles are customizable to meet your business’s specific needs, helping you achieve operational efficiency and strategic growth.
There will be a monthly coaching call with the client and Level Up CEO to further maximize the utilization of VAs and their potentials. Address any issues and strengthen the engagement.
We only hire VAs that are experts in the field. We find the match that fits your qualifications and requirements. Furthermore, they go through our training program; Basic VA Training, AI and Tech, Leadership Training, Project Management and Lean Six Sigma Training.
Yes, our VAs are trained and flexible to work based on the timezone of the client.
Book a Discovery Call here at: https://www.levelupbpovaservices.com/contact
1. Administrative Support From scheduling meetings to managing emails, VAs can handle all your administrative tasks efficiently.
2. Social Media ManagementLet VAs manage your social media posts, engage with your audience, and grow your online presence.
3. Client Communication VAs can take care of client follow-ups, appointment reminders, and customer service inquiries.
4. Content Creation Delegate blog posts, newsletters, and other content creation tasks to your VA for consistent output.
5. Data Entry and ResearchVAs can handle data entry, market research, and other time-consuming tasks to keep you informed and organized.
Absolutely!
The process typically takes approximately one week.
If you're ready to grow and scale your business, feeling overwhelmed by day-to-day administrative tasks, needing to close more deals while building your brand and online presence, brimming with vision and ideas but feeling stuck, and have the operational funds to support a VA—then it's time to take the next step.
You might be ready for an RPO solution if:
✅ You're scaling fast and need to fill multiple roles quickly and consistently
✅ Your internal HR/recruitment team is overwhelmed or lacks specialized sourcing support
✅ You're spending too much time or budget on hiring without the right results
✅ You want a more structured and strategic approach to hiring top talent
✅ You're expanding into new markets and need localized recruitment expertise
✅ You're ready to reduce hiring costs, time-to-fill, and improve candidate quality
At Level Up Talent Solutions, we tailor our RPO services to match your business size, industry, and goals—whether you’re hiring a handful of roles or building entire teams.
Not sure if it’s time yet? Book a discovery call and we’ll help you assess your current recruitment setup.
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