Job Overview:

We are seeking a Lean-Pro Concierge who will play a crucial role in managing lead journeys and supporting customer experiences from the moment a prospect opts in until they become an active client or student. This role focuses on providing timely, efficient, and empathetic support to ensure smooth interactions across every stage of the lead and client lifecycle.

The ideal candidate is proactive, organized, and detail-oriented, with a strong understanding of managing support tickets and collaborating effectively with sales and customer experience teams to enhance response times and client satisfaction.

Responsibilities:

Responding to customer and lead inquiries via email, chat, or ticketing system

Scheduling and rescheduling appointments and follow-ups

Handling FAQs and general support questions

Escalating complex issues or refund requests to senior staff

Managing CRM updates, data entry, and tracking support tasks

Monitoring voicemails and backlog of tickets

Processing rescheduling requests or forwarding them to the appropriate team member

Qualifications:

At least 1–2 years of experience in customer support, client success, or concierge-related roles.

Proficiency in FreshDesk, GoHighLevel (GHL), OnceHub, Slack, and other support platforms.

Strong organizational and multitasking abilities to manage multiple tickets and priorities.

Excellent written and verbal English communication skills.

Ability to work collaboratively with cross-functional teams and adapt quickly in dynamic environments.

Problem-solving mindset with the ability to take ownership of issues and follow through until resolved.

Nice-to-Have: Familiarity with CRM systems and automation tools for workflow efficiency.

Job Overview:

We’re looking for a skilled Web Developer with strong experience in WordPress, especially Elementor, PilotPress, WordFence, and SiteGround.You’ll be responsible for maintaining, optimizing, and securing our website to ensure an excellent user experience across all devices. You’ll work closely with the business team to design and update pages, manage integrations, and troubleshoot issues as they arise. This role requires a mix of technical expertise, creative eye, and problem-solving skills to manage both the design and functionality of our online presence.

Responsibilities:

WordPress Development

Design and update landing and sales pages using Elementor.

Ensure all layouts are responsive for desktop, mobile, and tablet.

Manage and maintain global styles, templates, and dynamic content blocks (e.g., testimonials, countdowns).

Optimize site speed and performance using SiteGround Optimizer and caching tools.

Troubleshoot and resolve layout, display, or plugin-related issues.

Coordinate with WordPress Support when needed.

UX & Optimization

Review the full website experience to improve user flow for clients and students.

Ensure mobile and tablet layouts provide a seamless experience.

Recommend design or navigation updates to increase engagement and conversions.

PilotPress (Ontraport Integration)

Understand and manage PilotPress + Ontraport integrations.

Troubleshoot membership-level and access-rule errors.

Maintain functionality during plugin updates or version changes.

Plugins & Security

Monitor plugin updates and compatibility.

Configure and maintain SEO plugins.

Use WordFence to manage site security—review logs, block suspicious IPs, and perform monthly scans.

Coordinate with WordFence Support for advanced issues.

Hosting & Maintenance

Manage live and staging environments through SiteGround.

Monitor server uptime, SSL certificates, and PHP versions.

Run regular performance checks and renew certificates as needed.

Coordinate with SiteGround Support for hosting or server concerns.

Team Collaboration

Communicate weekly with the Business Manager and Owner.

Provide brief status reports and highlight any technical or design issues.

Support the VA team during troubleshooting or escalations.

Qualifications:

Proven experience as a WordPress Developer, preferably using Elementor, PilotPress, and WordFence.

Working knowledge of SiteGround hosting tools.

Strong understanding of web design principles, UX/UI, and responsive development.

Ability to troubleshoot independently and communicate clearly with non-technical team members.

Detail-oriented, reliable, and proactive in maintaining site security and performance.

Familiarity with Ontraport and Zapier integrations (nice to have).

Job Description:

We are looking for OF Chatter who can turn conversations into conversions. In this role, you'll engage website visitors in real time—offering support, answering questions, and guiding them toward purchase decisions using natural, persuasive communication.

Responsibilities:

Must be comfortable speaking, as we require an initial interview to test your verbal skills.

Ideally 8-hour shifts, 6 days a week.

Well-experienced in GFE-style chatting — able to build connections, create a likeable personality, and keep customers engaged long-term.

Skilled at using scripts while making conversations fun, flirty, and humorous. You’ll take your time with customers to build relationships — no rushing into paid messages or tip requests.

Chat replies under 3 minutes — we monitor performance closely.

High-level English (C1/C2 preferred) — including understanding slang to sound natural, not robotic.

Able to portray a 25 year old american girl persona, but flexible enough to adapt if customers request other personalities.

Qualifications:

At least 6 months of prior experience in OnlyFans role or relevant to this.

Job Description:

We are seeking a Virtual Assistant (VA) to assist with a short-term cleanup project within our Go High Level CRM. The primary goal is to review and manage the backlog of open emails and text messages, ensuring that all outdated or already-addressed communications are properly closed out. Many of these messages will not require a response—just review, verification, and cleanup.

Responsibilities:

Review all open email and text message threads within Go High Level.

Identify messages that have already been addressed through other channels (e.g., support tickets, recent communications, resolved issues).

Close or archive messages that no longer require action.

Flag or escalate any messages that still require a reply or follow-up.

Maintain accurate records of progress and any issues encountered during cleanup.

Ensure all actions are completed efficiently and with attention to detail to avoid accidental loss of relevant data.

Qualifications:

Strong attention to detail – Able to accurately determine whether a message still requires action or can be closed out.

Critical thinking – Can assess the context of each communication by reviewing the contact’s profile and history before taking action.

Efficiency and time management – Works quickly and accurately to clear large volumes of communications without compromising quality.

Autonomy and accountability – Able to work with minimal supervision while maintaining consistent productivity and accuracy.

Familiarity with CRM systems – Prior experience in Go High Level (preferred) or similar CRM platforms is a plus

Basic communication discernment – Understands the difference between actionable messages and those that are informational, auto-generated, or outdated.

Organization and task tracking – Keeps a simple, trackable record of progress and any unresolved or escalated items.

Job Description:

We’re building the future of search visibility with cutting-edge automation and SEO strategy. Our mission is to help brands dominate their verticals by combining data-driven insights, technical SEO, and operational excellence. We’re a lean, high-performance team where every member plays a critical role. If you love both the strategy and the grind — SEO research, link building, process optimization, and making the machine run smoothly — this is the place for you.

Responsibilities:

Own day-to-day SEO research, outreach, and link-building campaigns

Run keyword research, content gap analysis, and backlink audits to shape ranking strategies

Support marketing operations across reporting, workflow optimization, and project management

Track and analyze SEO KPIs, reporting actionable insights to the team

Build and maintain scalable processes to keep campaigns efficient and high-impact

Experiment with lightweight automation and tools (coding in Replit is a plus)

Qualifications:

Experience in a digital marketing agency, ideally with an SEO-heavy background

Strong understanding of SEO fundamentals (on-page, off-page, and technical)

A process-driven mindset with exceptional organizational skills

Ability to manage multiple campaigns and priorities without dropping the ball

Clear, concise communicator who thrives in a remote-first startup environment

Full-time commitment with no outside employment

Nice-to-Have:

Comfort with light coding, automation, or scripting (Replit / Python / JS)

Familiarity with SEO tools such as Ahrefs, SEMrush, Screaming Frog (or similar)

Experience in improving marketing operations systems and reporting flows

Job Description:

We are seeking a Director of Customer Service to lead our growing remote team and ensure world-class client and student satisfaction. The role focuses on optimizing customer experience, overseeing operations, and developing effective systems to enhance team performance. Training will be provided, with structured progression as you grow into the role.

Responsibilities:

Lead and mentor Team Leaders and manage a team of 50+ Customer Service Representatives.

Conduct weekly and monthly team meetings to align goals and drive performance.

Oversee the recruitment, onboarding, and training of new Customer Service Representatives.

Optimize online tools, processes, and reporting systems for efficiency and scalability.

Implement and improve student support and complaint-handling systems.

Maintain high levels of student satisfaction and engagement.

Collaborate with management to refine service delivery strategies and achieve company objectives.

Qualifications:
Minimum 8 years of Customer Service experience.

Minimum 4 years in a Customer Service Management or Leadership role.

Excellent leadership, organizational, and communication skills.

Fluent in written and spoken English with a strong understanding of western business etiquette.

Proficient in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.).

Strong interpersonal and “soft” skills; able to inspire, motivate, and resolve conflicts effectively.

Positive, solutions-oriented attitude with a growth mindset.